Privacy Policy

This Privacy Policy describes how City App - سيتي اب ("we", "our", or "us") collects, uses, stores, and shares your information when you use the City App mobile application, website, and related services.

1. Information We Collect

We may collect the following information when you use City App:

• Name
• Phone number
• Delivery address and saved locations
• Order history and account information
• Push notification preferences
• Device and app usage information

We do not intentionally collect sensitive personal information.

2. Payment Information and Apple Pay

If you make a purchase through City App, we may collect payment-related information necessary to process the transaction.

All payment information is securely processed by Apple Pay and PayMob. We do not store your full card number or security code on our servers.

• Transaction amount
• Payment status
• Reference or transaction ID
• Last four digits of the payment card, when available

Apple Pay Privacy Policy: https://www.apple.com/legal/privacy/data/en/apple-pay/

PayMob Privacy Policy: https://paymob.com/en/policy

3. How We Use Your Information

• Create and manage your account
• Deliver orders and services
• Send order updates and notifications
• Provide customer support
• Prevent fraud and improve security
• Improve app performance and user experience
• Comply with legal obligations

4. Push Notifications

City App may send push notifications regarding your orders, account, promotions, or important updates.

You can disable push notifications at any time from your device settings.

5. Sharing Your Information

We may share your information only when necessary with:

• Restaurants and delivery partners to complete your order
• Payment providers such as Apple Pay and PayMob
• Service providers that help us operate the app
• Government or legal authorities when required by law

We do not sell or rent your personal information to third parties.

6. Data Retention

We keep your information only for as long as necessary to provide the service, maintain your account, comply with legal requirements, or resolve disputes.

When your information is no longer required, we securely delete or anonymize it.

7. Data Security

We use reasonable technical and organizational measures to protect your personal information. However, no method of storage or transmission over the internet is completely secure.

8. Children's Privacy

City App is not intended for users under the age of 18. We do not knowingly collect information from children under 18.

9. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your account and personal data
• Withdraw consent for data processing

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

11. Contact Us